Help & Knowledge Center
We've gathered answers to the most common questions, as well as our expert recommendations for a successful start. If you don't find your answer, our team is always ready to help.
General
White Label is a ready-to-operate casino that you lease. It's the fastest and most affordable way to start. Turnkey is a fully custom project where we build a unique casino for you from scratch, and you own the source code. You can learn more on our White Label and Turnkey pages.
Our platform is compatible with most international licenses, such as Curacao or Malta. For our White Label solution, you can operate under our sub-license, which greatly simplifies the launch process.
A White Label casino can be launched in as little as 3-4 weeks if you have all the necessary branding and content ready. A Turnkey project takes from 3 to 6 months, depending on the complexity of the custom features.
Technical
Yes, absolutely. Our platform is built on a flexible API. We can integrate any game provider or custom-built game into your project. This is a standard procedure for our Turnkey solution.
We guarantee a 99.9% uptime for our server infrastructure, which is a standard for high-availability systems. We use a distributed network of servers and a CDN to ensure fast and stable operation worldwide.
We take security very seriously. All data is encrypted both in transit (SSL/TLS) and at rest. Our infrastructure is protected from DDoS attacks, and we conduct regular security audits. Learn more on our Security page.
Financial
Our platform supports a wide range of payment methods, including credit cards (Visa, Mastercard), e-wallets (Skrill, Neteller), and cryptocurrencies (Bitcoin, Ethereum, USDT). We can integrate any specific local payment provider upon request.
It depends on the solution. Our standard plans often involve a one-time setup fee and a monthly technical support fee. We can also offer custom plans with a lower setup cost and a percentage of the GGR (Gross Gaming Revenue). Contact us to discuss the best option for you.
All withdrawal requests are displayed in your admin panel. You have full control over approving or rejecting transactions. Our system automatically checks for suspicious activity to minimize fraud risks.
Marketing
Our platform comes with a powerful suite of marketing tools, including a flexible bonus constructor, a loyalty system, an affiliate program module, and tools for email/SMS campaigns. You can find more details on our Marketing Tools page.
Yes. You can easily integrate Google Analytics, Google Tag Manager, or any other tracking and analytics system to monitor your marketing campaigns' effectiveness.
We do not provide marketing services directly, as our focus is on technology. However, we are always happy to share our expertise, recommend trusted marketing agencies, and consult you on the best strategies for your project's growth.
The Three Golden Rules
Know Your Player (KYC)
Never neglect player verification. A thorough KYC process is your primary defense against fraud, money laundering, and regulatory fines. It builds trust and ensures the long-term health of your business.
The Product is King
Your casino's success directly depends on the quality and variety of your games. Constantly update your portfolio, add novelties, and analyze which games your audience loves the most.
Understand the Math
Learn key metrics: GGR, NGR, RTP, LTV. Understanding the numbers behind the games and player behavior is the key to making profitable decisions and effective marketing.